Auckland Central Business District rentals New Zealand Auckland Region Auckland Auckland Central Business District

SO/Auckland | Hotel in Auckland

| 9.0 (306 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli.
Housekeeping is available on request.
SO/ Auckland offers 130 accommodations with minibars and espresso makers. Beds feature premium bedding. 49-inch Smart televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

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67 Customs Street East, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Separate bathtub and showerSeparate bathtub and shower
  • Rainfall showerheadRainfall showerhead
  • TowelsTowels
BedroomBedroom
  • Heating (climate-controlled)Heating (climate-controlled)
  • Premium beddingPremium bedding
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • PhonePhone
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • RecyclingRecycling
  • SlippersSlippers
  • DeskDesk
  • Connecting rooms availableConnecting rooms available
  • In-room massageIn-room massage
  • Iron/ironing boardIron/ironing board
  • LED light bulbsLED light bulbs
  • Energy-saving switchesEnergy-saving switches
  • SafeSafe
  • Turndown serviceTurndown service
  • Free newspapersFree newspapers
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • Water-efficient showers onlyWater-efficient showers only
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 49 per personBuffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 49 per person
  • 2 restaurants2 restaurants
  • 2 bars/lounges2 bars/lounges
  • Electric kettleElectric kettle
  • Free bottled waterFree bottled water
  • Espresso makerEspresso maker
  • MinibarMinibar
  • RefrigeratorRefrigerator
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Electric car charging station on siteElectric car charging station on site
  • Airport shuttle on requestAirport shuttle on request
  • Covered valet parking on site (NZD 65 per night; includes in/out privileges)Covered valet parking on site (NZD 65 per night; includes in/out privileges)
AccessibilityAccessibility
  • Accessible airport shuttleAccessible airport shuttle
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • ElevatorElevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Stair-free path to entranceStair-free path to entrance
ActivitiesActivities
  • Indoor poolIndoor pool
  • SaunaSauna
  • Full-service spaFull-service spa
  • 24-hour fitness center24-hour fitness center
EntertainmentEntertainment
  • Pay moviesPay movies
  • Streaming servicesStreaming services
  • Digital channelsDigital channels
  • 49-inch Smart TV49-inch Smart TV
GeneralGeneral
  • 24-hour business center24-hour business center
  • Meeting rooms - 5Meeting rooms - 5
  • Conference space (5382 square feet)Conference space (5382 square feet)
  • Banquet hallBanquet hall
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Free newspapers in lobbyFree newspapers in lobby
  • EnglishEnglish
  • ThaiThai
  • JapaneseJapanese
  • SpanishSpanish
  • HindiHindi
  • FrenchFrench
  • GermanGerman
  • VietnameseVietnamese
  • PolishPolish
  • KoreanKorean
  • Chinese (Mandarin)Chinese (Mandarin)
  • Vegetarian dining optionsVegetarian dining options
  • Biodegradable drinking strawsBiodegradable drinking straws
  • No plastic drinking strawsNo plastic drinking straws
  • Reusable cups onlyReusable cups only
  • Local artist showcaseLocal artist showcase
  • At least 80% organic foodAt least 80% organic food
  • Comprehensive recycling policyComprehensive recycling policy
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • No plastic water bottlesNo plastic water bottles
  • Smoke-free propertySmoke-free property
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Vegan dining optionsVegan dining options
  • No plastic coffee stirrersNo plastic coffee stirrers
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
Guest ServicesGuest Services
  • Babysitting (surcharge)Babysitting (surcharge)
  • Baby bathBaby bath
  • Pool gatePool gate
  • In-room child care (surcharge)In-room child care (surcharge)
  • RefrigeratorRefrigerator
  • Indoor poolIndoor pool
  • Snack bar/deliSnack bar/deli
  • HighchairHighchair
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Dry cleaning serviceDry cleaning service
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Turndown serviceTurndown service
  • Wedding servicesWedding services
  • Porter/bellhopPorter/bellhop
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
OutdoorsOutdoors
  • Rooftop terraceRooftop terrace
SpaSpa
  • SaunaSauna
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - prenatalMassage - prenatal
  • 4 treatment rooms4 treatment rooms
  • Couples treatment room(s)Couples treatment room(s)
  • Spa open dailySpa open daily
  • Steam roomSteam room
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - SwedishMassage - Swedish

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! up to 12 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately nzd 49 per person airport shuttle fee: nzd 195 per vehicle (one-way, maximum occupancy 2) covered valet parking fee: nzd 65 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Andrew
Mar 25, 2026 06:45:58 AM
Review Score:   10
Summary: Great location- stayed with club access which was a life saver when jet lagged! Allowed a chance for a quiet snack and then crashing out early in peace. Lits to do nearby, including a day trip by boat to a bird sanctuary island from near the maritime museum.
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Room Arrangement

Room InfoFacilities
1 King Bed (Collection Accessible)
Room Size: 376 square feet m2
1 King Bed
1 King Bed (Collection Accessible)

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Ping - 11, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 376, Free cribs/infant beds
Room, 1 King Bed (Collection)
Room Size: 344 square feet m2
1 King Bed
Room, 1 King Bed (Collection)

General

Square meters - 32, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds, Ping - 10
Loft Suite, Club Signature Access, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Loft Suite, Club Signature Access, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Children's books, Square meters - 38, Extra bed count 1, Separate dining area, Free cribs/infant beds, Art supplies, Ping - 11.49, Private bathroom, Square feet - 409, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed
Room Size: 365 square feet m2
1 King Bed
Studio, 1 King Bed

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Square feet - 365, Free cribs/infant beds, Ping - 10
Twin Room, 2 Twin Beds (Collection)
Room Size: 356 square feet m2
2 Twin Beds
Twin Room, 2 Twin Beds (Collection)

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 356, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Square meters - 33, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Suite, 1 King Bed (Atelier. Club Signature Access)
Room Size: 473 square feet m2
1 King Bed
Suite, 1 King Bed (Atelier. Club Signature Access)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Children's books, Square feet - 473, Extra bed count 1, Square meters - 44, Separate dining area, Free cribs/infant beds, Art supplies, Ping - 13.29, Private bathroom, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $199 per night with includes Pool, Restaurant, Guest Services, Entertainment, Internet, Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Laundry, Parking, TV, Balcony/Terrace, Business Services, Spa, Bar, Kitchen, Breakfast, Child Friendly with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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